{"title":"AJAX - HUB 2 - Alarm verification, 2xSIM, 2G, and Ethernet","content":"Security system control panel.<\/p>Instant communication with users and alarm monitoring company.<\/p> Communication with the outer world is critical for alarm control panels as its reliability guarantees prompt delivery of alarm signals. The new Ajax control panel makes external communication stability absolute.<\/p> Hub 2 Plus is equipped with a communicator that features 4 independent channels including LTE. This configuration allows you to connect the device to two separate Internet providers over Ethernet and Wi-Fi while having two cellular services ready for back up. Switching between channels happens seamlessly in seconds.<\/p><h2>Alarm verification with photo in 9 seconds<\/h2> Photo verification is the future of the security industry. This technology is an optimal solution for both commercial and residential premises \u2014 it is accessible and built to respect privacy. Animated series of photos from MotionCam detectors allow users and CMS operators to evaluate the situation in action. But photo cameras are activated only in response to alarms, never by request.  <\/p> Hub 2 Plus can manage up to 200 MotionCam detectors and deliver photo confirmations of alarms to users and alarm monitoring companies in just 9 seconds, even when it uses SIM cards for communication. Thanks to LTE support.<\/p> <ol><li>Motion detected<\/li><li>Alarm raised   <\/li><li>Situation captured <\/li><\/ol><h2>Guaranteed delivery of alarms and photo confirmations<\/h2> <table style=\"text-align: start;\"><tbody><tr><td>We have developed Jeweller radio protocol to ensure the continuous operation of all devices within the security system. Jeweller provides two-way communication between hub and detectors at a distance of up to 2,000 meters. Yet it allows to remotely control Ajax devices and communicate alarm signals in less than 0.15 seconds.<\/p> Jeweller uses time frames to synchronize communication with connected devices, authentication to eliminate forgery, and encryption to protect against data leaks. Moreover, it is a highly energy-efficient radio protocol that allows detectors to operate for years from pre-installed batteries.<\/p> <a href=\"https:\/\/support.ajax.systems\/en\/jeweller-radio-protocol\/\">Learn more about technologies and features of Jeweller<\/a><\/p><\/td><td>Wings is an innovative radio protocol developed for fast transmission of visual data over vast distances. It uses a dedicated Hub 2 Plus antenna to improve channel reliability. Built-in algorithms of package checking and re-uploading allow Wings to deliver photos at a distance of up to 1,700 meters, even if the signal level is unstable. Thanks to Wings, CMS operators and users can see the first snapshot of a situation in just 9 seconds after a motion alarm.<\/p><\/td><\/tr><\/tbody><\/table> <h2>Automated security<\/h2> Hub 2 Plus supports 64 scenarios that minimize human impact on the security of a location. It can automatically arm and disarm the entire security system or certain groups by schedule. Moreover, it can instantly activate a smoke security machine in case of intrusion, cut power supply and turn on emergency lighting in case of fire, or cut water in case of leakage. Using automation devices, Hub 2 Plus can control lights, electric locks, and roller shutters. Scenarios can be activated in response to security mode changes, alarm triggerings, or Button commands. <\/p><h2>Protection of large premises with complex internal organization<\/h2> Business centers, factories, and multi-story villas with outbuildings \u2014 Hub 2 Plus is ready to secure even the most complicated properties. The new hub controls up to 200 devices. Its radio signal range can reach up to 2,000 meters while the maximum radio network coverage can reach 35 km2. Hub 2 Plus can manage 25 security groups with a total number of 200 users. This allows security personnel to divide large premises into zones and clearly organize staff access.<\/p> <ul><li>200 users<\/li><li>200 devices in the system<\/li><li>25 security groups<\/li><li>35 km2 maximum radio range coverage with 5 ReX<\/li><\/ul><h2>Resistant to sabotage<\/h2> Whatever happens to Hub 2 Plus, alarm monitoring company and users will get a notification about it. A tamper alarm goes off when intruders try to unmount the device. If Ajax Cloud server loses connection with a hub, it\u2019ll send a notification in just 60 seconds thanks to short ping intervals. Even during a blackout, Hub 2 Plus will continue to protect premises for up to 15 hours powered by a built-in backup battery.<\/p> <ul><li>Device polling period from 12 seconds<\/li><li>Detection connection loss with a hub in 60 seconds<\/li><li>Operation on backup battery up to 15 hours<\/li><\/ul><h2>Future-proof<\/h2> Hub 2 Plus runs on OS Malevich, a real-time operating system developed by Ajax Systems. OS Malevich is extremely stable, immune to viruses, and protected from cyberattacks.    <\/p> Modular architecture simplifies the constant upgrading of OS Malevich. The system gets new features several times a year via over-the-air software updates. The process doesn\u2019t involve engineers or users and takes minutes to implement \u2014 only when the security system is disarmed.       <\/p> Hub 2 Plus is the most efficient Ajax control panel. It has a processor that is 4.5 times faster than Hub 2 and 8 times more flash memory. This hardware configuration allows the device to work for years and remain relevant.<\/p><h2>Controlled with apps<\/h2> We refused to add buttons to our control panel and to use archaic interfaces. Apps are more comfortable and safe. They connect to a hub using a secure channel with Ajax Cloud \u2014 our server solution located at several AWS data centers. Apps allow users to control security, edit hub settings, configure connected devices, create scenarios, and monitor events. From a smartphone or PC. While on-site or away.   <\/p><h2>Installation without fuss<\/h2> Hub 2 Plus is ready to work right out of the box. It comes with pre-installed communicators, a power supply unit, and a back-up battery. To begin the system set up, you'll need to plug the device into a power socket, connect it to the Internet, insert SIM cards, and scan the QR-code using the app. Thanks to SmartBracket, you won't even need to disassemble the device to mount it. <\/p> All security system settings are always available in the app. Even when you're far away from the hub, you can connect security devices or CCTV cameras, add users, test radio signal strength, create security groups and scenarios, or connect a hub to an alarm monitoring company.<\/p> <a href=\"https:\/\/support.ajax.systems\/en\/manuals\/hub-2-plus\/\">Manual <\/a><\/p><a href=\"https:\/\/support.ajax.systems\/en\/setting-demo-tips\/\">Demo & Tips for engineers and PRO users<\/a><\/p><h2>Seamless security system upgrade<\/h2>To simplify the process of upgrading installed hubs, we\u2019ve provided the possibility of automatic data transfer. The import feature allows engineers to migrate settings, connected devices, groups, scenarios, and users from an old hub to Hub 2 Plus. In less than 15 minutes.<\/p> <\/p><a href=\"https:\/\/support.ajax.systems\/en\/data-import\/\">More about data importing<\/a><\/p><h2>Tech Specs<\/h2> <table style=\"text-align: start;\"><tbody><tr><td>Classification<\/p><\/td><td>Security system control panel with four in-built channels for external communication and support of detectors with photo cameras   <\/p><\/td><\/tr><tr><td>Connected devices<\/p><\/td><td>200<\/p><\/td><\/tr><tr><td>Video surveillance support<\/p><\/td><td>100 cameras and DVRs<\/p> <a href=\"https:\/\/ajax.systems\/how-to-connect-camera-to-ajax\/\">Learn more ><\/a><\/p><\/td><\/tr><tr><td>Users<\/p><\/td><td>200<\/p><\/td><\/tr><tr><td>Rooms<\/p><\/td><td>50<\/p><\/td><\/tr><tr><td>Security groups<\/p><\/td><td>25 <\/p><\/td><\/tr><tr><td>Connected ReX<\/p><\/td><td>510 <\/p><\/td><\/tr><tr><td>Scenarios<\/p><\/td><td>64<\/p><\/td><\/tr><tr><td>MotionCam detectors support<\/p><\/td><td>+<\/p><\/td><\/tr><tr><td>Apps<\/p><\/td><td>iOS 9.1 and later<\/p>Android 4.4 and later<\/p><\/td><\/tr><tr><td>Communication channels<\/p><\/td><td>2G (GSM900\/DCS1800 (B3\/B8))<\/p>3G (WCDMA 850\/900\/2100 (B1\/B5\/B8)) <\/p>LTE (FDD B1\/B3\/B5\/B7\/B8\/B20)<\/p>Wi-Fi (802.11 b\/g\/n)<\/p>Ethernet<\/p><\/td><\/tr><tr><td>Alarm signals<\/p><\/td><td>Delivery time: 0.15 sec<\/p>Notification types: SMS, call, push-notification<\/p><\/td><\/tr><tr><td>Switching between 2G, 3G, LTE<\/p><\/td><td>Instant<\/p><\/td><\/tr><tr><td>Switching between the SIM-cards<\/p><\/td><td>4 minutes<\/p><\/td><\/tr><tr><td>CMS connectivity<\/p><\/td><td>CMS connectivity: Contact ID, SIA <\/p> Photo verification integrated in Manitou, ABsistemDC(NG) and SBN<\/p><\/td><\/tr><tr><td>Operating system <\/p><\/td><td>OS Malevich<\/p> <a href=\"https:\/\/ajax.systems\/blog\/ajax-updating-procedure\/\">More about OS updates ><\/a><\/p><\/td><\/tr><tr><td>Power supply<\/p> <\/td><td>110\u2212240 V from mains <\/p> Built-in back-up battery: Li-Ion 3 \u0410\u00b7h<\/p>Up to 15 hours of autonomous work when Ethernet or Wi-Fi channels are disabled <\/p>Energy consumption from mains \u2014 10 W<\/p><\/td><\/tr><tr><td>Jeweller radio technology<\/p><\/td><td>Communication range with detectors \u2014 up to 2,000 m in an open space<\/p>Two-way communication between devices<\/p>Operating frequencies \u2014 868,0 - 868,6 MHz<\/p>Self-adjusting RF output power \u2014 up to 25 mW<\/p>Block encryption based on AES algorithm<\/p>Detector polling period \u2014 12\u2212300 s<\/p>Frequency hopping<\/p> <a href=\"https:\/\/ajax.systems\/jeweller\/\">Learn more about Jeweller<\/a><\/p><\/td><\/tr><tr><td>Wings radio technology <\/p><\/td><td>Transmission of visual confirmations<\/p>Delivery verification of packages<\/p><\/td><\/tr><tr><td>Operating temperature range<\/p><\/td><td>From \u221210\u00b0\u0421 to +40\u00b0\u0421<\/p><\/td><\/tr><tr><td>Anti-sabotage<\/p><\/td><td>Forgery prevention <\/p>Notifications about jamming <\/p>Tamper to detect back lid opening and unmounting from SmartBracket  <\/p><\/td><\/tr><tr><td>Remote set up and testing <\/p><\/td><td>+ <\/p><\/td><\/tr><tr><td>Dimensions <\/p><\/td><td>163 \u00d7 163 \u00d7 36 mm<\/p><\/td><\/tr><tr><td>Weight <\/p><\/td><td>351 g<\/p><\/td><\/tr><tr><td>Certification <\/p><\/td><td>DSTU EN 50131<\/p><\/td><\/tr><tr><td>Warranty <\/p><\/td><td>Replacement and repair within 24 months of the date of sale. Batteries are not covered under warranty.<\/p> <a href=\"https:\/\/ajax.systems\/warranty\/\">Learn more<\/a><\/p><\/td><\/tr><tr><td>Complete set <\/p><\/td><td>Ajax Hub 2 Plus control panel<\/p>SmartBracket mounting panel <\/p>Power cable <\/p>Ethernet cable <\/p>Installation kit <\/p>SIM card (depends on region)<\/p>User\u2019s guide<\/p><\/td><\/tr><\/tbody><\/table> \n\n ","deleted":0,"featureImageAssetRef":439425,"updated":{"date":"2021-06-17 06:51:44.000000","timezone_type":3,"timezone":"Europe\/London"},"ref":66185,"stockTrack":0,"stockUnlimited":0,"stockWarningLevel":0,"visibility":1,"showWeight":0,"slug":"ajax-hub-2-alarm-verification-2xsim-2g-and-ethernet","primaryVariantRef":570503,"multipleActiveVariantsWithUniquePrices":false,"productListAssetRef":439425,"taxRef":null,"taxRate":null,"variants":[{"price":"6535.98","productRef":66185,"ref":570503,"active":true,"stock":0,"sku":"1808-66185-569107","weight":"0.000","formattedWeight":"0.00","options":[],"formattedPrice":"ZAR\u00a06535.98","formattedPriceInclTax":null,"cartQuantity":0}],"activeVariants":{"570503":{"price":"6535.98","productRef":66185,"ref":570503,"active":true,"stock":0,"sku":"1808-66185-569107","weight":"0.000","formattedWeight":"0.00","options":[]}},"tags":[],"assets":[{"ref":84476,"assetRef":439426},{"ref":84477,"assetRef":439425}],"category":{"name":"AJAX Alarms","slug":"ajax-alarms","ref":4473},"tax":null,"formattedPrice":"ZAR\u00a06535.98","formattedPriceInclTax":null,"multiplePrices":false,"options":[],"defaultVariant":{"price":"6535.98","productRef":66185,"ref":570503,"active":true,"stock":0,"sku":"1808-66185-569107","weight":"0.000","formattedWeight":"0.00","options":[],"formattedPrice":"ZAR\u00a06535.98","formattedPriceInclTax":null,"cartQuantity":0}}

AJAX - HUB 2 - Alarm verification, 2xSIM, 2G, and Ethernet

ZAR 6535.98

Security system control panel.

Instant communication with users and alarm monitoring company.

Communication with the outer world is critical for alarm control panels as its reliability guarantees prompt delivery of alarm signals. The new Ajax control panel makes external communication stability absolute.

Hub 2 Plus is equipped with a communicator that features 4 independent channels including LTE. This configuration allows you to connect the device to two separate Internet providers over Ethernet and Wi-Fi while having two cellular services ready for back up. Switching between channels happens seamlessly in seconds.

Alarm verification with photo in 9 seconds

Photo verification is the future of the security industry. This technology is an optimal solution for both commercial and residential premises — it is accessible and built to respect privacy. Animated series of photos from MotionCam detectors allow users and CMS operators to evaluate the situation in action. But photo cameras are activated only in response to alarms, never by request.

Hub 2 Plus can manage up to 200 MotionCam detectors and deliver photo confirmations of alarms to users and alarm monitoring companies in just 9 seconds, even when it uses SIM cards for communication. Thanks to LTE support.

Motion detected
Alarm raised
Situation captured

Guaranteed delivery of alarms and photo confirmations

We have developed Jeweller radio protocol to ensure the continuous operation of all devices within the security system. Jeweller provides two-way communication between hub and detectors at a distance of up to 2,000 meters. Yet it allows to remotely control Ajax devices and communicate alarm signals in less than 0.15 seconds.

Jeweller uses time frames to synchronize communication with connected devices, authentication to eliminate forgery, and encryption to protect against data leaks. Moreover, it is a highly energy-efficient radio protocol that allows detectors to operate for years from pre-installed batteries.

Learn more about technologies and features of Jeweller

Wings is an innovative radio protocol developed for fast transmission of visual data over vast distances. It uses a dedicated Hub 2 Plus antenna to improve channel reliability. Built-in algorithms of package checking and re-uploading allow Wings to deliver photos at a distance of up to 1,700 meters, even if the signal level is unstable. Thanks to Wings, CMS operators and users can see the first snapshot of a situation in just 9 seconds after a motion alarm.

Automated security

Hub 2 Plus supports 64 scenarios that minimize human impact on the security of a location. It can automatically arm and disarm the entire security system or certain groups by schedule. Moreover, it can instantly activate a smoke security machine in case of intrusion, cut power supply and turn on emergency lighting in case of fire, or cut water in case of leakage. Using automation devices, Hub 2 Plus can control lights, electric locks, and roller shutters. Scenarios can be activated in response to security mode changes, alarm triggerings, or Button commands.

Protection of large premises with complex internal organization

Business centers, factories, and multi-story villas with outbuildings — Hub 2 Plus is ready to secure even the most complicated properties. The new hub controls up to 200 devices. Its radio signal range can reach up to 2,000 meters while the maximum radio network coverage can reach 35 km2. Hub 2 Plus can manage 25 security groups with a total number of 200 users. This allows security personnel to divide large premises into zones and clearly organize staff access.

200 users
200 devices in the system
25 security groups
35 km2 maximum radio range coverage with 5 ReX

Resistant to sabotage

Whatever happens to Hub 2 Plus, alarm monitoring company and users will get a notification about it. A tamper alarm goes off when intruders try to unmount the device. If Ajax Cloud server loses connection with a hub, it’ll send a notification in just 60 seconds thanks to short ping intervals. Even during a blackout, Hub 2 Plus will continue to protect premises for up to 15 hours powered by a built-in backup battery.

Device polling period from 12 seconds
Detection connection loss with a hub in 60 seconds
Operation on backup battery up to 15 hours

Future-proof

Hub 2 Plus runs on OS Malevich, a real-time operating system developed by Ajax Systems. OS Malevich is extremely stable, immune to viruses, and protected from cyberattacks.

Modular architecture simplifies the constant upgrading of OS Malevich. The system gets new features several times a year via over-the-air software updates. The process doesn’t involve engineers or users and takes minutes to implement — only when the security system is disarmed.

Hub 2 Plus is the most efficient Ajax control panel. It has a processor that is 4.5 times faster than Hub 2 and 8 times more flash memory. This hardware configuration allows the device to work for years and remain relevant.

Controlled with apps

We refused to add buttons to our control panel and to use archaic interfaces. Apps are more comfortable and safe. They connect to a hub using a secure channel with Ajax Cloud — our server solution located at several AWS data centers. Apps allow users to control security, edit hub settings, configure connected devices, create scenarios, and monitor events. From a smartphone or PC. While on-site or away.

Installation without fuss

Hub 2 Plus is ready to work right out of the box. It comes with pre-installed communicators, a power supply unit, and a back-up battery. To begin the system set up, you'll need to plug the device into a power socket, connect it to the Internet, insert SIM cards, and scan the QR-code using the app. Thanks to SmartBracket, you won't even need to disassemble the device to mount it.

All security system settings are always available in the app. Even when you're far away from the hub, you can connect security devices or CCTV cameras, add users, test radio signal strength, create security groups and scenarios, or connect a hub to an alarm monitoring company.

Manual

Demo & Tips for engineers and PRO users

Seamless security system upgrade

To simplify the process of upgrading installed hubs, we’ve provided the possibility of automatic data transfer. The import feature allows engineers to migrate settings, connected devices, groups, scenarios, and users from an old hub to Hub 2 Plus. In less than 15 minutes.

More about data importing

Tech Specs

Classification	Security system control panel with four in-built channels for external communication and support of detectors with photo cameras
Connected devices	200
Video surveillance support	100 cameras and DVRs Learn more >
Users	200
Rooms	50
Security groups	25
Connected ReX	510
Scenarios	64
MotionCam detectors support	+
Apps	iOS 9.1 and later Android 4.4 and later
Communication channels	2G (GSM900/DCS1800 (B3/B8)) 3G (WCDMA 850/900/2100 (B1/B5/B8)) LTE (FDD B1/B3/B5/B7/B8/B20) Wi-Fi (802.11 b/g/n) Ethernet
Alarm signals	Delivery time: 0.15 sec Notification types: SMS, call, push-notification
Switching between 2G, 3G, LTE	Instant
Switching between the SIM-cards	4 minutes
CMS connectivity	CMS connectivity: Contact ID, SIA Photo verification integrated in Manitou, ABsistemDC(NG) and SBN
Operating system	OS Malevich More about OS updates >
Power supply	110−240 V from mains Built-in back-up battery: Li-Ion 3 А·h Up to 15 hours of autonomous work when Ethernet or Wi-Fi channels are disabled Energy consumption from mains — 10 W
Jeweller radio technology	Communication range with detectors — up to 2,000 m in an open space Two-way communication between devices Operating frequencies — 868,0 - 868,6 MHz Self-adjusting RF output power — up to 25 mW Block encryption based on AES algorithm Detector polling period — 12−300 s Frequency hopping Learn more about Jeweller
Wings radio technology	Transmission of visual confirmations Delivery verification of packages
Operating temperature range	From −10°С to +40°С
Anti-sabotage	Forgery prevention Notifications about jamming Tamper to detect back lid opening and unmounting from SmartBracket
Remote set up and testing	+
Dimensions	163 × 163 × 36 mm
Weight	351 g
Certification	DSTU EN 50131
Warranty	Replacement and repair within 24 months of the date of sale. Batteries are not covered under warranty. Learn more
Complete set	Ajax Hub 2 Plus control panel SmartBracket mounting panel Power cable Ethernet cable Installation kit SIM card (depends on region) User’s guide

View basket

Category AJAX Alarms

OPTIMAL SECURITY & TOOLS (PTY) LTD